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Solutions

Interpreting platform solutions by industry

Intalingo is used by language service providers that run interpreting for their clients, and by organizations that run interpreting for their own patients, customers, cases and meetings with their own interpreters and partner language service providers.

Language service providers
The problemSeparate phone systems, scheduling spreadsheets and invoicing tools for every client.How Intalingo helpsIntalingo gives language service providers one platform to run on-demand and scheduled interpreting for their clients, manage their interpreters, overflow to partners and invoice, all under their own brand.Read more about Intalingo for language service providers
Healthcare
The problemPatients who need an interpreter at any hour, with HIPAA obligations around every call.How Intalingo helpsHospitals and clinics use Intalingo to connect staff with their own interpreters and partner language service providers by phone or video, 24/7. Intalingo supports HIPAA workflows: it signs a BAA and keeps call recordings encrypted in private storage.Read more about Intalingo for healthcare
Contact centers
The problemCustomers who call in a language your agents don't speak, at any hour.How Intalingo helpsContact-center agents can bring an interpreter from your own team or your partner language service providers into a live customer call, 24/7, using an Intalingo line with IVR language menus, access codes and dial-out.Read more about Intalingo for contact centers
Government & legal
The problemHearings and appointments that need the right credentialed interpreter, on time, with a record.How Intalingo helpsAgencies, courts and legal teams use Intalingo to schedule on-site and remote interpreters, require legal expertise, track interpreter credentials and keep an audit log of activity.Read more about Intalingo for government & legal
Enterprise & education
The problemMeetings, events and conversations across languages, booked and billed in one place.How Intalingo helpsOrganizations and schools use Intalingo to book interpreters, from their own team or partner language service providers, for Zoom, Webex, video and on-site meetings, and to give staff a 24/7 interpreting line.Read more about Intalingo for enterprise & education

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