Interpreter management
Interpreter management: profiles, credentials and availability
Intalingo keeps each interpreter's languages, expertise, documents, availability and ratings in one profile, and sends reminders before credentials expire.
How it works
One profile for every interpreter
Profile
Create a profile for each interpreter.
Languages and expertise
Record language pairs and areas of expertise used in routing.
Documents
Store credentials with expiry dates and get reminders before they lapse.
Availability
Keep availability current so offers reach the right people.
Ratings and analytics
Review ratings in both directions and interpreter analytics.
What's in an interpreter profile?
Languages, expertise, documents, availability and ratings, all in one place.
- Languages: the pairs the interpreter works in.
- Expertise: areas such as medical or legal, used as required or preferred criteria in routing.
- Documents: credentials and other records, each with an expiry date.
- Availability: when the interpreter can take work.
- Ratings: feedback collected in both directions.
How does Intalingo track credentials and compliance?
You store each interpreter's documents with an expiry date, and Intalingo sends reminders before they expire.
Expired or missing credentials are easier to catch before they affect an assignment.
How is availability used?
On-demand routing offers requests only to interpreters who are available.
Can an interpreter work for more than one organization?
Yes. Interpreters can work for several employers on Intalingo with one login.
Each organization manages its own relationship with the interpreter, while the interpreter keeps a single account.
FAQ
Interpreter management: common questions
Updated
Yes. Interpreters can work for several organizations on Intalingo with one login.
Interpreter documents such as certifications and training records, each with an expiry date. Intalingo sends reminders before a document expires.
Required expertise limits a request to interpreters who have it. Preferred expertise favors those interpreters without excluding others.
Related
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